These terms of business set out the basic rules for collaboration between Web Studio Šime and its clients for website development, redesign, maintenance, basic SEO and related digital services.
1. Quotes and starting work together
Every project starts with an enquiry, a discussion of requirements and a quote. The quote defines the service scope, price, timelines, payment method and any additional items. Collaboration begins once the quote is accepted or another written agreement is made with the client.
2. Service scope
The service includes only what is stated in the accepted quote. Extra pages, features, content, photographs, integrations, design changes or work outside the quote may be agreed and charged separately.
3. Client responsibilities
The client supplies the content and information required for the project in good time:
- texts, photographs, a logo and contact details
- access to the domain, hosting or existing website, where required
- feedback and approvals during development.
Delays in supplying materials or approvals may affect the agreed delivery date.
4. Prices and payments
Prices and payment deadlines are stated in the accepted quote or issued invoice. Website and online store development services are paid by bank transfer using the details on the invoice. This domain does not offer online card payments or purchases through a shopping cart.
5. Changes during the project
Normal minor refinements within the agreed scope are included in the project. Major changes in direction, additional content or new features are estimated separately before work begins.
6. Publication and handover
Following final checks and settlement of outstanding obligations, the website is published on the agreed domain or handed over to the client as agreed. The client is responsible for the accuracy of supplied content and the rights to use materials they provide.
7. Maintenance and support
Maintenance, upgrades and support are provided only if agreed as a separate service or included in the quote. Their scope and duration are determined by individual agreement.
8. Complaints
Clients may send a written complaint to info@webstudiosime.com.hr. See Complaints for further information.
Last updated: 27 July 2026.